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How to Check a Used or Open-Box Android Phone in Lebanon Before You Buy

A practical guide to checking a used or open-box Android phone in Lebanon: previous accounts, Play Protect, IMEI, diagnostics, network, battery, and storage before buying.

September 29, 20267 minute read

Ask for the model number before comparing phones by name alone

Start at Settings > About phone and record the model name, model number, and storage capacity. Samsung says that a Galaxy phone’s IMEI, model number, and serial number can be viewed from the About phone screen; it also lists *#06# as another way to display the IMEI when supported by the carrier.[4]

Do not rely only on a family name such as Galaxy or on a storage label. Ask the seller to confirm the exact model number shown on the device. If the regional version or SIM configuration matters to you, ask for those details on the phone itself and confirm the required compatibility with your carrier.

Remove the previous Google Account and complete the reset through Settings

Google explains that Device Protection helps prevent use of a device after it is erased and factory-reset without permission. Before handing over the phone, the previous owner should remove their Google Account, factory-reset the phone through Settings, and then confirm that the setup process does not ask for the previous owner’s Google Account.[1]

Do not accept “it has been formatted” as the only answer. If setup asks for a previous Google Account or the previous owner cannot complete the removal, do not treat the phone as ready for you. Do not try to bypass the protection through unofficial methods; ask the previous owner to resolve it or walk away from the purchase.

Check Play Protect certification

Google explains that Play Protect certification is separate from the Play Protect feature that scans apps. Google also warns that devices that are not certified may not be secure and may not work correctly with some apps or features.[2]

You can check the status in Google Play by opening your profile picture and going to Settings > About > Play Protect certification. If the device is not certified, read the reason before making a decision. Google lists possible causes such as an unlocked bootloader, a modified Android operating system, or a rooted device.[2]

Run official diagnostics if the phone is a Samsung Galaxy

For Samsung Galaxy phones, Samsung says that Samsung Members can open Diagnostics and then Phone diagnostics. Samsung also documents a route through Settings > Device care > Diagnostics on devices that show that menu.[3]

Depending on the model and software version, Samsung lists tests for the touch screen, buttons, speaker, microphone, camera, mobile network, Wi-Fi, Bluetooth, fingerprint recognition, cable charging, battery status, and SIM card.[3] The available tests can vary by model, so record any failure and ask why it occurred.

Test the display, cameras, sound, and charging yourself

Open white and black backgrounds and look for spots, lines, or uneven illumination. Test touch response around the edges and corners, the front and rear cameras, focus, flash, a short video recording, the microphone, speakers, and earpiece. Connect a compatible charging cable and check that the connection is stable. Test Wi-Fi, Bluetooth, GPS, and the SIM according to your needs.

These are practical condition checks, not a certificate that every internal component is perfect. Ask for an explanation or a written repair disclosure for any issue you find before deciding.

Review battery, storage, IMEI, and the exact SIM version

Samsung documents Device care as a place to review battery usage and storage, while Samsung Members may provide a battery-status diagnostic depending on the model.[3] Review Settings > Storage and ask to see available battery information when it exists, without turning one result into an exact battery-health percentage if the system does not provide one.

Samsung says the IMEI can appear in Settings > About phone, through *#06#, on the box or bill of sale, or in Samsung Members.[4] Compare the number shown on the phone with available documents, but remember that a matching IMEI alone does not prove ownership, carrier unlock status, or the absence of a lost or stolen-device report. Ask whether the phone uses a physical SIM, eSIM, or both, and confirm the regional version and model number.

Confirm local commercial details before ordering

The current price, stock, warranty, delivery, and exchange terms cannot be inferred from Google or Samsung specifications. Confirm them directly with the seller, along with the selected colour, storage, model, and any disclosed repairs. Do not assume that “open box” has one universal meaning or that “used” describes battery or display condition by itself.

You can start with the Al Dealer Telecom smartphone catalogue to review current pages and options. The catalogue link does not guarantee a permanent price, stock position, warranty, or delivery term; ask for the current details before ordering.

Useful sources

Google Android Help — Device ProtectionGoogle Play Help — Play Protect certificationSamsung Support — Galaxy diagnosticsSamsung Support — IMEI, model, and serial number